Critic Crisis Management

If a critic is intent on making himself look like an idiot, you’re often better off letting him do that versus attempting to refute him.

Jonathan Bernstein

If you’re a crisis manager, whether you want to be or not, and want more than provocative thoughts from crisis management expert Jonathan Bernstein, check out the hundreds of free articles available in archived issues of his crisis managment newsletter and/or sign up to get it yourself, twice a month!

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